Frequently Asked Questions.

Yes, you can customize your mangalsutra. You can choose from 14k, 18k, & 22k gold in your preferred color tones (yellow, white, & rose) & add gemstones such as rubies, emeralds or sapphires. You can also customize the length of the mangalsutra to suit your style. As for South Indian mangalsutra one can pick up different mangalyam accessories including thali, gundu, nanal and more to make the entire set.

Our mangalsutras are made from high-quality 14k, 18k, and 22k gold available in yellow, white and rose gold tones. 

Yes, we provide 3-day free shipping on all orders in the USA within 3-5 business days. You can also choose 2nd-day air shipping for $24.99 (2-3 days) or overnight shipping for $29.99 for urgent deliveries. We ship to around 45 countries worldwide. So, enjoy free shipping on orders over $1500; if your order is less, a $149.99 shipping fee applies.

To find your mangalsutra size, you can measure your neck circumference with a soft measuring tape and refer to our size guide given on the product page to help you choose the perfect fit. 

We want you to be completely satisfied with your purchase, so we offer a 30-day return policy. For more information please visit our "Return Policy" page 

If you have any questions regarding our policies or need assistance with your purchase, our customer service team is here to help! You can reach us by phone at 631-514-4635 or by email at info@mangalsutraonline.com. We look forward to assisting you and ensuring you have a great shopping experience with us. 

Yes, we offer international delivery for our products. You can place an order from almost 45 countries, including the European Union, the UK, Australia, Hong Kong, Japan, and Canada, and we’ll ship it directly to you.

Your order will usually arrive in 3-5 business days with our FREE 3rd-day air shipping in the U.S. For faster options, 2nd-day air shipping takes 2-3 days, and overnight shipping delivers it the next day. You’ll get a tracking number once your order is shipped. 

Our products come with a one-year manufacturing warranty that guarantees the quality of our jewelry. All diamonds, gemstones, & gold, are genuine and of high quality. 

Yes, you can track your order! After you place your order, you’ll receive an email with your order number. Once your order is shipped, you'll get another email with a tracking number. This lets you track your package online until it arrives at your doorstep. You can also log in to "My Account" to check the order status.  If you need further assistance with your order, you can contact us, and we will be happy to help. 

Yes, we offer discounts on bulk orders. You can contact us for specific details and to discuss your requirements for bulk purchases and a smooth buying experience. 

The difference between 14K, 18K, and 22K gold is in their gold content. 14K gold has 58.3% gold, making it durable for everyday wear. 18K gold contains 75% gold, offering a richer color and a good balance of beauty & strength. 22K gold has 91.7% gold, providing a luxurious look to your jewelry but is softer and less durable. 

Ordering from Mangalsutraonline is very secure. We respect your privacy and do not share your personal information with anyone without your consent. We also use strong security measures, including SSL encryption, to protect your data. You will receive email notifications for your order confirmation and tracking, ensuring peace of mind and security.

Yes, we can help with repairs for your gold or diamond jewelry bought from us. If your mangalsutra or jewelry item needs fixing, just reach out to us for assistance. We’ll provide you with all the details on how to send your jewelry to us for repair. Your satisfaction is important to us, and we're here to help. 

You can check if a diamond is real using a diamond tester. Another option is to have it checked by a certified jeweler. We also provide certificates upon request to confirm our diamonds' authenticity.

Currently, we operate online and have our head office at 42 West 48th St. Suite 1603, New York, NY 10036. We do not have a physical store, but you can browse our collection and make purchases directly through our website.